Contact our sales departments

Air France makes every effort to answer your questions and accommodate your requests.
Don't hesitate to use our search engine or to consult our help sections below.

Air France call center

To purchase your ticket by telephone, please call

Telephone: +65 64155111
Opening hours:
Monday to Friday from 09.00 AM to 5.30 PM
Saturday to Sunday from 8.00 AM to 5.00 PM
Closed on 25 December and 01 January.

Refund or ticket Modification

A refund is subject to the conditions of the fare you purchased.
For more information on your ticket conditions, you can contact the Air France Sales and Service Centre at:

Telephone: +65 64155111
Opening hours:
Monday to Friday from 09.00 AM to 5.30 PM
Saturday to Sunday from 8.00 AM to 5.00 PM
Closed on 25 December and 01 January.

If your ticket is flexible and can be modified with or without penalty, you can consult, complete or modify your reservation online under "Manage your reservations".

Group services

Contact the Group desk

 
With Air France, groups can take advantage of reduced fares and a dedicated service, whether you’re traveling for business or pleasure, for sporting or cultural events.

A "group" is made up of at least 10 passengers who travel together on the same flight, either on an outgoing or a return flight.

Air France ticket offices

 
Find addresses and contact information for Air France ticket offices around the world. *There is no Ticket Office in Singapore.

Making a claim

Do you wish to make a request or send a feedback? 
From flight delays or cancellation to feedback about your flight experience, Air France is here to help.

We do our best to find a quick and effective solution for you.
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