If your permanent residence address is in Singapore, kindly contact the following Customer Relations department:
Air France Customer Care
Tanjong Pagar Post Office
PO BOX 611
Singapore 910815
For your information
Don´t forget to include original supporting documents with your letter which will allow us to process your request: these include ticket receipt, boarding pass, invoice, etc.
Customer Care
Claims
If you wish to make a claim relating to an Air France flight, we are here to help you. Below you will find all the details you need to contact the relevant department.
If your claim relates to an Air France flight
If your claims concerns Flying Blue
Have you lost your Flying Blue card?
Are there Miles missing from your account?
Are your Flying Blue personal details up-to-date?
The Flying Blue Customer Care department is here to help and will answer all your questions.
Are there Miles missing from your account?
Are your Flying Blue personal details up-to-date?
The Flying Blue Customer Care department is here to help and will answer all your questions.
Flying Blue Customer Care department
If your claim concerns delayed baggage
If you experience any baggage delay problem or missing baggage, please visit our Baggage Claim information page.