We are here to help you. You wish to contact us online, please fill in the form below.
For a priority response please enter your Flying Blue number.
You can also contact us by telephone or by mail:
By Telephone:
+ 65 6415 5111 (Customer Care option)
Opening hours: Monday to Friday from 9.30 AM - 11.00 AM and from 1.00 PM - 2.30 PM
By mail:
Air France Customer Relations Department
Tanjong Pagar Post Office
PO BOX 611 Singapore 910815
Requests and Claims
Contact Customer Relations department
For your information
Don´t forget to include original supporting documents with your letter which will allow us to process your request: these include ticket receipt, boarding pass, invoice, etc.
Don´t forget to include original supporting documents with your letter which will allow us to process your request: these include ticket receipt, boarding pass, invoice, etc.
If your claims concerns Flying Blue
Have you lost your Flying Blue card?
Are there Miles missing from your account?
Are your Flying Blue personal details up-to-date?
The Flying Blue Customer Care department is here to help and will answer all your questions.
Are there Miles missing from your account?
Are your Flying Blue personal details up-to-date?
The Flying Blue Customer Care department is here to help and will answer all your questions.
If your claim concerns delayed baggage
If you experience any baggage delay problem or missing baggage, please visit our Baggage Claim information page.