To request personalized services at the airport, please contact our agents
at +33 (0) 1 72 95 00 77*. They are available Monday to Sunday, from 7 AM to 9 PM CET.
Personalized services at the airport
Want to take advantage of personalized services for departures, connections and arrivals at
Paris-Charles de Gaulle airport? Whether you´re in a hurry or have ample time before your flight, we are happy to provide assistance and help you with any airport procedures.
If needed, you can also purchase other services designed to facilitate your trip (city-airport transfers, hotel room access for 2 hours).
* Local call rates apply from France or abroad.
A dedicated assistance service
You can take advantage of personalized assistance for airport procedures, whether you're in a hurry or have ample time for your flight. Air France agents can accommodate your schedule and guide you through Paris-Charles de Gaulle airport.
This service is available from €200 including tax*, and is subject to availability.
To find out the deadline for submitting your request for airport assistance, please contact our agents.
The airport assistance service is available for trips beginning December 15, 2011.
This service is available from €200 including tax*, and is subject to availability.
To find out the deadline for submitting your request for airport assistance, please contact our agents.
The airport assistance service is available for trips beginning December 15, 2011.
* Per-person rate valid for up to 4 people. Payment is made in euros. If paying with a credit card or other currency, current exchange rates apply.
Additional options
For even more comfort, you can purchase the following options:
- Airport transfers by motorcycle taxi, shuttle, or chauffeured car: from €24 per person.
- Access to a hotel room for 2 hours (breakfast included)*: €56 for a single room and €68 for a double room.
* Available for flights arriving before 10:00 AM CET only.
Specific services for groups
If you have any specific requests, Air France offers the following customized services, subject to availability:
- reception and assistance,
- private check-in counters,
- Air France lounge rental,
- limousine service* to the cabin door,
- meeting the flight crew.
* Available if boarding at a distance from the terminal.
A personalized estimate for all services can be provided within 24 hours.